Contact

Ask about the old one before the new one arrives

It is the call we most wish came earlier. A delivery date exists, the old item has to be gone before it, and three days is not much notice for a job that also needs somewhere for it to go.

Email hello@removalvanlondon.co.uk — the easiest way to reach us, because you can attach a photograph of the item and the stairs.
Hours Monday to Friday, 8am to 6pm. Saturday mornings. Anything sent outside those hours is picked up the next working day.
Coverage Every London borough, single long runs across the UK, and overland into Europe and beyond. Where the van can wait.
Prices Begin on the quote form. No rate card appears here, because the shape of the route decides the figure.
Not us Waste disposal of any kind — we hold no licence. A whole house, which needs a lorry and a full crew. And a piano, which needs a specialist.

Check the fire label first

On any upholstered item you are replacing, before you ring anybody. With an intact label most charities will consider it; without one virtually none will, and that single thing decides where the old sofa can go.

It takes ten seconds and it is the most useful thing you can do before a swap-out.

Tell us the deadline, not the preference

A returns window, a hire end date, a venue break-down time, a delivery slot for the new item. On a two-leg job the deadline belongs to somebody else and it decides everything.

If something went wrong

Write and say so plainly. Your booking contract covers claims and the time limits on them, and we would far rather deal with it directly than leave you reading clauses on your own.